Workshops on public involvement in service change and redesign

Workshops on public involvement in service change and redesign

Are you involved in public engagement? Do you want to find out how to engage effectively with people on service change? Our workshops can help you.

The purpose of the workshops is to share our learning and stimulate discussion about 3 topics:

  • duties and principles for public involvement in service change, challenges including legal process and how to mitigate risk
  • how to plan effective service change engagement
  • involving people in option appraisal processes

The workshops will be delivered via MS Teams and each session lasts around 1 hour 30 minutes. They are designed to be interactive where we will explore real life case studies and encourage discussion; attendees can share their experiences. The aim of the workshops is to support engagement practitioners within their roles to involve people and communities in service change and redesign.

We can tailor the workshops to suit each organisation's needs. If you are interested, please contact the Service Change Team on his.engageservicechange@nhs.scot

As an introduction, we can also offer a 1-hour ‘taster’ session, which covers the 3 topics (approximately 15 minutes for each) with time for discussion.

What some people have said about the workshops:

Increased my understanding of option appraisal, as well as good practice.

Interesting discussions and great to learn about different principles (of engagement).

It was an excellent session and many of the attendees have since told me how much they enjoyed it. The format was just right and it was great to be able to have time to discuss a variety of issues

Last Updated: 22 October 2024