Gathering views

Gathering views

We gather, on behalf of the Scottish Government and Healthcare Improvement Scotland, the views of people using health and care services, members of the public, carers and community groups on a variety of health-related topics.

Our reports summarise how we went about this and what we found. We use people's experiences and views to identify recommendations for policy makers, and follow up with them later to find out how people's views had an influence.

Find out more about how we gather people's views

Through our network of staff throughout Scotland we are able to collate comments and experiences from across the country in order to give a national perspective. Our staff use a range of methods - including focus groups, interviews, questionnaires and events - to gather people's experiences and opinions. We regularly work with local third sector organisations and community groups to reach people from particular communities, especially those who are often excluded from consultations.

If you would like to be part of a local gathering views exercise, please tell us about your interests and how we can contact you.

National Care Service charter

The Scottish Government asked us to find out about people's views on a Charter of Rights and Responsibilites for the new National Care Service

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Palliative care

The Scottish Government asked us to find out about people's views on palliative care.

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Implanted medical devices

The Scottish Government asked us to find out about patients' experiences of receiving an implanted medical device, sometimes known as an implant

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Waiting Times Guidance

The Scottish Government asked us to gather information to support a review of the NHS Scotland Waiting Times Guidance.

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Chronic pain

The Scottish Government asked us to gather information about people's views and insights on living with chronic pain

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Principles for access to General Practices

The Scottish Government asked us to gather information on draft principles for access to General Practices

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People living with ME

The Scottish Government asked us to find out how people living with ME experience health and social care, and what support they would like to see in place.

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Redesign of urgent care

The Scottish Government asked us to gather information about people's views and insights on the newly designed urgent care service in Scotland.

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Organ and Tissue Donation and Transplantation

The Scottish Government asked us to gather views on a proposed 'opt out' system for organ donation in Scotland.

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Realistic Medicine

The Chief Medical Officer asked us to gather views from patients and members of the public on what Realistic Medicine means to them.

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Community Audiology Services

The Scottish Government asked us to gather views from service users and people with lived experience of hearing loss in Scotland who currently use NHS audiology services.

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General Standards for Neurological Care and Support

Healthcare Improvement Scotland asked us to gather the lived experiences of people with a neurological condition to help inform new standards for neurological care and support.

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Cosmetic interventions

The Scottish Government asked us to gather views from the public on what type of cosmetic interventions should be provided by the NHS in Scotland.

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Transplant services

NHS National Services Scotland asked us to gather views from patients who had received a transplant

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Primary care out-of-hours services

The Scottish Government asked us to gather views from across Scotland about primary care out-of-hours services.

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Register of interests for Scotland

The Scottish Government asked us to obtain views from the public on the potential introduction of a Register of Interests for Scotland.

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Maternity and neonatal services

The Scottish Government asked us to develop and deliver a programme of public engagement across all NHS board areas.

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Community pharmacy services

The Scottish Government asked us to gather patients' views on community pharmacy services

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Provision of medicines for the NHS in Scotland

The Scottish Medicines Consortium asked us to engage with members of the public about its work and public attitudes to the provision of medicines in the NHS in Scotland

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New arrangements for death certification

Healthcare Improvement Scotland asked us to gather views on the new arrangements for death certification in Scotland from members of the public and faith groups.

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Scottish Ambulance Service Strategy Refresh

The Scottish Ambulance Service asked us to gather views from the public on new protocols which would allow ambulance staff to assess, treat or refer patients.

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Engagement in maternity services

The Scottish Government asked us to gather information about the existence, role and support for Maternity Services Liaison Committees across NHS Scotland.

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Shared decision-making and the use of 'question prompts'

The Scottish Government asked us to hold discussion groups and interviews with members of the public to find out if 'question prompts' would help people become more involved in medical consultations.

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Future of Oral Health in Scotland

The Scottish Government asked us to help with a consultation exercise on the future of Oral Health services.

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