Evidence: working with specialist colleagues in the Evidence for Engagement programme we will build and share evidence demonstrating the impact of volunteering.

• We will be the go-to place for the evidence we build around volunteering.
• We will play a crucial role in transforming national health and care services, and developing policy by creating relevant, timely evidence.
• We will gather local, national and international volunteering evidence.
• We will have a joined-up, proactive plan for creating evidence which prioritises national needs.

Improvement: working with specialist colleagues in the Improvement of Engagement programme and in our regional engagement teams we will use knowledge and expertise to drive forward and improve volunteering across health and care.

• We will create a learning system that supports internal and external stakeholders to learn, develop, improve and share best practice in volunteering. This includes applying learning from our work and testing new things.
• We will have excellent partnership working and communication that underpins sharing knowledge.
• We will be forward-thinking and ambitious, continually improving and developing our expertise.

Assurance: working with specialist colleagues in the Assurance of Engagement programme we will provide assurance that volunteering in NHSScotland is high quality, safe and effective.

• We will provide strategic support and governance on volunteering to our partners across health and care.