Community Engagement
Supporting the engagement of people and communities in shaping health and care services in Scotland
Meaningful engagement matters.
It leads to high quality, safe services that are person-centred. It improves the health and wellbeing of communities.
We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.
People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to make sure that people and communities are involved in planning and developing local health and care services.
We enable inclusive engagement of people and communities in health and care services through:
- building and sharing evidence around engagement
- using knowledge and expertise to improve engagement
- providing assurance that people are involved in shaping services
New Chair of Volunteering Advisory Board
Sarah Compton-Bishop, Chair of NHS Highland, has been appointed as chair of the NHS Scotland Volunteering Advisory Board. She says, "I look forward to leading and supporting this important work. Volunteering plays such an important part in the NHS, with people selflessly giving up their time for the benefit of others, and it makes such a difference, day in, day out."
NHS Scotland Advisory Board NHS Scotland Advisory BoardNational Mental Health and Substance Use Protocol launched
Our National Mental Health and Substance Use Protocol provides guidance for local interface documents and systems of care for people with co-occurring mental health and substance use conditions
National Mental Health and Substance Use Protocol National Mental Health and Substance Use ProtocolGathering views on implanted medical devices
The Scottish Government has asked us to find out about patients' experiences of receiving an implanted medical device, sometimes known as an implant. Our report summarises what people told us, and makes 6 recommendations.
Implanted medical devices Implanted medical devicesGathering views on palliative care
The Scottish Government asked us to find out about people's experiences of using palliative care services. Our report summarises what people told us.
Palliative care Palliative careThirteenth Citizens' Panel report published
The thirteenth survey of the Citizens' Panel asked people how they prefer to access health and care services and for their views on the NHS Scotland Climate Emergency and Sustainability Strategy. Read our 10 recommendations for Scottish Government and NHS Scotland.
Thirteenth Panel Report Thirteenth Panel ReportGathering views on the NCS Charter
The Scottish Government asked us to gather people's views on the proposed Charter of Rights and Responsibilites for the new National Care Service. Our report summarises what people told us and makes 6 recommendations.
National Care Service charter National Care Service charter