Community Engagement and Transformational Change
Supporting the engagement of people and communities in shaping health and care services in Scotland
Meaningful engagement matters.
It leads to high quality, safe services that are person-centred. It improves the health and wellbeing of communities.
We believe people and communities should be able to use their skills and experience to design and improve the health and care services that matter to them.
People should also have the opportunity to work together with the organisations that provide those services. We work with policy makers and service providers to make sure that people and communities are involved in planning and developing local health and care services.
We enable inclusive engagement of people and communities in health and care services through:
- building and sharing evidence around engagement
- using knowledge and expertise to improve engagement
- providing assurance that people are involved in shaping services
Fourteenth Citizens' Panel report published
The fourteenth survey of the Citizens' Panel asked people about Realistic Medicine and Value Based Health and Care, and NHS Reform. Read our 10 recommendations for Scottish Government and NHS Scotland.
Fourteenth Panel Report Fourteenth Panel ReportNationally determined service changes
New guidance provides greater clarity for NHS boards and Integration Joint Boards about national and local engagement responsibilities for nationally determined service changes.
Nationally determined service changes Nationally determined service changesMajor service change report published
We have published a report on Dumfries and Galloway HSCP's consultation on the future of 4 cottage hospitals. Our view is that Dumfries and Galloway's process has fully met the national Planning with People guidance. We make 11 recommendations for the Integration Joint Board.
Cottage hospitals in Dumfries & Galloway Cottage hospitals in Dumfries & GallowayNational Mental Health and Substance Use Protocol launched
Our National Mental Health and Substance Use Protocol provides guidance for local interface documents and systems of care for people with co-occurring mental health and substance use conditions
National Mental Health and Substance Use Protocol National Mental Health and Substance Use ProtocolGathering views on implanted medical devices
The Scottish Government has asked us to find out about patients' experiences of receiving an implanted medical device, sometimes known as an implant. Our report summarises what people told us, and makes 6 recommendations.
Implanted medical devices Implanted medical devicesGathering views on palliative care
The Scottish Government asked us to find out about people's experiences of using palliative care services. Our report summarises what people told us.
Palliative care Palliative care