CEIM Leaders

CEIM Leaders is a quality improvement coaching skills development programme designed to equip health and social care staff with the necessary knowledge and capabilities to coach and lead care teams in their organisation to implement the CEIM Experience Improvement Model for Health and Social Care.

About CEIM

What makes this approach work?  How can you make the most of it?

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The purpose in developing this programme was to enable sustainable spread of the CEIM approach across health and social care in a way that builds on existing leadership and interest in person-centred improvement that already exists within many health and social care organisations.

This programme was developed through a collaboration between Healthcare Improvement Scotland (HIS), NHS Education for Scotland (NES), Scottish Social Services Council (SSSC), and the Care Inspectorate (CI).

The structure of the CEIM Leaders programme comprises of two components:

Learning Component

Delivered over approximately 25 hours of virtual webinars (Microsoft Teams) and/or in-person knowledge mobilisation. This component focuses on building the knowledge and skills required to understand, coach and implement the CEIM approach, and what is required to be a successful CEIM Leader.

Implementation/skill development component

Requires new CEIM Leaders to build their skills in practice by working with an identified care team(s) from their own organisation. This involves the CEIM Leader delivering short learning sessions and coaching the team(s) directly to embed and sustain the CEIM Experience Improvement Model and commence making person-led improvements.

Who should apply?

This programme is open to people working in adult social services and healthcare services. It is designed for people who:

  • work in, or directly with, teams that deliver care or support,
  • are committed to improving quality and service user experience, and
  • can dedicate time to leading improvement activity within their organisation.

If you work in NHS Scotland or adult social care there is no charge for participation.

Programme Details - Cohort 6

Recruitment for this cohort will open on 8 April 2025

*CEIM Leaders virtual sessions will all be held on MS Teams

Stage Date Time

Application deadline 16 May 2025  

Notification of acceptance to participants by 30 May 2025  

Virtual session 1*

Welcome and introduction session

16 June 2025  10:00 - 16:00

Virtual Session 2

Experience Discovery Conversations

17 June 2025  10:00 - 16:00

Virtual Session 3

Reflective improvement meetings

18 June 2025  10:00 - 16:00

Virtual Session 4

Introduction to quality improvement and                      planning for the skills development phase

19 June 2025  10:00 - 16:00

In-person event

Graduation and Peer Networking

Venue to be confirmed - Glasgow

4 August 2025  10:00 - 16:00

 

 

Submitting your application

Once you have completed your application, please send it to: nes.personcentredcare@nhs.scot

Get in touch

Email us at his.personcentredscot@nhs.scoif you would like to know more about the CEIM Leaders programme

Last Updated: 15 April 2025