Community Engagement guidance - information for people and communities

We often receive questions from people who are involved in reviews or changes to services about the engagement process and our role. The questions have come from people who use services, carers, communities, and elected members (Councillors, MSPs and MPs).

We have pulled this information together into a Frequently Asked Questions (FAQs) document that we hope you will find useful.

The FAQs should be read alongside the Scottish Government and COSLA guidance, Planning with People (2024).