Building Your Team
Building Your Team
All improvement work starts with a team to drive the project forward and enable change in the system. Consideration should be given to the colleagues that need to be included within your team. Using a combination of staff with different skills, roles and responsibilities will bring a range of experience and perspectives to how you plan, deliver and implement improvements.
It is important that you build a mutual understanding of the work going forward, the roles and responsibilities in the team and embed practices to ensure that there are good working relationships. This is particularly important when working across services and sectors.
Supporting resources for this tool
When thinking of your team, it will be useful to ask the following questions:
- Who will be required?
- What other stakeholders need to be considered?
- What staff groups should be represented?
- Where will you meet?
- When will you meet?
- How regular should your meetings be?
- Will online meetings be easier to facilitate or will meeting in person be more valuable?
- How will your work contribute to wider service improvements?
- How will you involve those with lived and living experience?
Examples of roles who may be included in your team:
- Service Managers for Mental Health
- Service Managers for Substance Use
- Team Leads for Mental Health
- Team Leads for Substance Use
- Engagement Lead (Third Sector Interface Representative)
- Quality Improvement Lead (if available)
- Data Analysts (if available)
- Project Staff
Further considerations
Your improvement team will be involved throughout the improvement journey in any engagement activities and tools that you use. However, depending on your needs and the tools utilised, you may need to bring in a range of other voices and experiences so that full system understanding can be achieved. The section Identifying Stakeholders provides advice and guidance on how to do this throughout your journey.