Resources for CEIM

There are a range of resources which have been developed to support health and social care teams adopt CEIM to improve care and experience of Health and Social care services.

The resources below will allow you to access tools, case studies, videos to help adopt and implement CEIM. 

Resources and Tools

Development of resources and tools to support health and social care teams to adopt CEIM to improve care and experience of Health and Social care services

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Case Studies and Videos

Case studies and videos to support health and social care teams to adopt CEIM to improve care and experience of Health and Social care services

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Experience Discovery Conversations

A core concept within the Care Experience Improvement Model (CEIM)

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Reflective Improvement Meetings Method

A systematic approach to meaningfully collecting, analysing, learning from and acting on feedback to support quality improvement activities

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Last Updated: 27 March 2025