The Design Community of Practice met virtually on 26 February 2025.

We were joined by Stephanie Elliot, Technology Enabled Care in Housing Lead, and Cheryl Stevenson, Care Technologist Lead with Scottish Care.

Their presentation 'Profiling the data, seeing the person' was a reflection on current Financial Inclusion pilot data that is allowing them to illustrate, via persona creation, the struggles faced by vulnerable groups in Scotland when trying to access financial support and advice.

View the presentation recording

View the presentation slides

Stephanie has the goal of supporting social landlords in upscaling the housing sector's contribution to the digital health and care strategy.

Cheryl is passionate about exploring the role of technology in both person-led care and support delivery, and in empowering people to achieve their goals and ambitions in life.

Scottish Approach to Change

Elizabeth Brooks, Senior Service Designer then gave a brief update on progress of the Scottish Approach to Change.